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Accepting your room offer

Accepting your room offer is an important step in making Residence your home. Follow our step-by-step instructions to make the process easy.

Steps to accepting your room offer in the Residence Application Portal

  1. Sign in to the  using your NetID (including @dal.ca) and password.
  2. Select the academic year/term of your offer.
  3. View your room offer by selecting “Your Offer” then the "View Offer" ܳٳٴDz.
  4. IMPORTANT: You must do this step to accept your offer. Review your offer and fill in your Student/Banner Number (BO) and Dal email, then click “Accept Offer and Residence Agreement”.
  5. Pay your $500DzԴھپDzDzprior to the deadline specified in your room offer. You may pay by Credit Card online during the room acceptance process or by online banking transfer (see below).

How to pay your deposit

Upon accepting a room offer of residence students are required to submit a $500 room confirmation deposit to secure their residence placement. In return, has committed to providing residence to the student as long as they are a student of the university. If a room confirmation deposit is not received by the required due date, the student's room offer and residence application will be cancelled.

The $500 room confirmation deposit is considered non-refundable after it has paid.

Note: If there are extenuating circumstances for cancelling your residence accommodation (such as a medical emergency) that prevent you from living in residence, you may appeal for a full or partial refund of your deposit. This must be done within 30 days of cancellation

What are valid grounds for a deposit refund appeal?

In general, if you are not able to live in residence for reasons beyond your control, you may appeal and have your circumstances reviewed. This may include a medical, mental health concern, or family emergency, and supporting documentation must be provided. Attending another institution or living off campus would not be considered a valid reason for a deposit refund.

How do I appeal for a deposit refund?

Send an email with your request from your email to residence@dal.ca with the following information:

  • Your full name and student Banner ID
  • A summary of the reason(s) for withdrawal
  • Supporting documentation (this could be a letter from a physician, etc.) to validate the circumstances of your appeal

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